Your questions answered

Frequently Asked Questions

Starting therapy often comes with practical questions. The information below addresses common questions about the counseling process, scheduling, and what to expect when beginning services.

Getting Started

Yes. A 15-minute consultation can help determine whether counseling feels like a good fit for your needs. This conversation allows you to ask questions about the therapy process and discuss what type of support may be helpful moving forward.

Appointments can be requested through the contact form on this website or by email. Once your request is received, you will be provided with information about scheduling and next steps.

For Colorado residents, sessions are offered through secure telehealth, allowing you to attend from a private and comfortable location. In Texas, depending on your location, sessions may beavailable either virtually or in person.

 

The Therapy Process

The first session focuses on understanding your experiences, concerns, and goals for therapy. It is a conversation designed to help you feel comfortable sharing what has been happening in your life and identifying areas where support may be helpful.

Counseling often focuses on experiences such as adjusting to chronic health conditions,
pregnancy or postpartum changes, caregiving stress, and major life transitions. Therapy may also support individuals experiencing emotional overwhelm, stress, or uncertainty during periods of change.

Yes. EMDR, or Eye Movement Desensitization and Reprocessing, is an evidence-based therapy approach that can help individuals process distressing experiences. When appropriate, EMDR may be integrated into counseling as part of the therapy process.

Most therapy sessions are approximately 55 minutes. The frequency of sessions can be discussed based on your needs and goals.

The length of therapy varies depending on each person’s goals and circumstances. Some individuals attend for a shorter period to work through a specific concern, while others benefit from longer-term support.

Finding the Right Fit

Finding the right therapist is important. An initial consultation or first session can help you get a sense of whether the approach and conversation style feel comfortable and supportive for you.

It is common to feel uncertain about starting therapy. Reaching out for a consultation can help clarify whether counseling may be helpful and what type of support might best fit your situation.

Licensure & Regulatory Information

This section provides information about our professional licensure, regulatory oversight, and how to verify or file a complaint in the State of Texas.

Texas Board Information

Licensed Marriage and Family Therapists (LMFTs) and Licensed Clinical Social Workers (LCSWs) in Texas are regulated by the Texas Behavioral Health Executive Council (BHEC), which oversees both the Texas State Board of Examiners of Marriage and Family Therapists and the Texas State Board of Social Worker Examiners.

These boards establish and enforce professional standards, investigate complaints, and regulate licensure for Marriage and Family Therapists and Social Workers in the State of Texas.

Contact Information

Governing Body: 

Texas Behavioral Health Executive Council (BHEC)

Address: 

1801 Congress Ave., Suite 7.300, Austin, Texas 78701

Phone: 

(512) 305-7700

Investigations/Complaints (Toll-free): 

(800) 821-3205 (24-hour system)

Website:

www.bhec.texas.gov

License Verification

To verify the license status of a Marriage and Family Therapist or Licensed Clinical Social Worker in Texas. Visit the Texas Behavioral Health Executive Council License Verification Portal at www.bhec.texas.gov

The online verification system provides the most current information regarding license status, expiration dates, and any disciplinary actions

Filing a Complaint

Filing a Complaint
To file a complaint regarding professional conduct or licensure, visit www.bhec.texas.gov
and navigate to the “Discipline and Complaints” section, or call (800) 821-3205.

Complaints are reviewed and investigated by the Behavioral Health Executive Council in accordance with Texas law.

Consumer Protection

For concerns related to deceptive business practices, you may also contact the Office of the Attorney General of Texas:

Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-25480

Consumer Protection Hotline: (800) 621-0508
General Information: (512) 463-2100

Website: www.texasattorneygeneral.gov

If you have additional questions or would like to schedule a consultation, please visit the contact page to get in touch.